Privacy and Security

Visitors to Wells River Savings Bank's website remain anonymous. We do not collect identifying information about visitors to our site. However, we may use standard software to collect non-identifying information about our visitors, such as:

  • Date and time our site was accessed
  • IP address (A numeric address given to servers connected to the Internet)
  • Web browser used
  • City, state and country

The bank uses this information to create summary statistics and to determine the level of interest in information available on our site. We safeguard the information you provide to us. How we use the information collected over the Internet is covered by our Privacy Notice. To read our Privacy Notice click here. How we protect this information is described in the Security Statements below.

Visitors may elect to provide us with personal information via email, online registration forms. This information is used internally, as appropriate, to handle the sender's request. It is not disseminated or sold to other organizations. Some areas of our website require information, such as your e-mail address. We preserve the content of your e-mail, your e-mail address and our responses so that we are able to handle our follow up to your questions more efficiently. Your e-mail should be sent to us at csr@wrsb.com. E-mail correspondence sent over the Internet may not be secure. Therefore, you should not include confidential information, (such as your account numbers, SSN or account password) in any e-mail communication to us. To review this information you may contact us by phone, US mail or by visiting any of our banking offices.

We do not knowingly solicit data from children, and we do not knowingly market to children. We recognize that protecting children's identities and privacy online is important and that the responsibility to do so rests with both the online industry and with parents.

Some areas of our website may use a "cookie" temporarily stored in the visitor's computer memory (RAM) to allow the web server to log the pages you use within the site and to know if you have visited the site before.

Security Statement
Security on this Website
This Internet Banking System brings together a combination of industry-approved security technologies to protect data for the bank and for you, our customer. It features password-controlled system entry, a Symantec-issued Digital ID for the bank's server, Secure Sockets Layer (SSL) protocol for data encryption, and a router loaded with a firewall to regulate the inflow and outflow of server traffic.

Secure Access and Verifying User Authenticity
To begin a session with the bank's server the user must key in a Login ID and a password. Our system, the Internet Banking System, uses a "3 strikes and you're out" lock-out mechanism to deter users from repeated login attempts. After three unsuccessful login attempts, the system locks the user out, requiring either a designated wait period or a phone call to the bank to verify the password before re-entry into the system. Upon successful login, the Digital ID from Symantec, the experts in digital identification certificates, authenticates the user's identity and establishes a secure session with that visitor.

Secure Data Transfer
Once the server session is established; the user and the server are in a secured environment. The server has been certified as a 128-bit secure server by Symantec, data traveling between the user and the server is encrypted with Secure Sockets Layer (SSL) protocol. With SSL, data that travels between the bank and customer is encrypted and can only be decrypted with the public and private key pair. In short, the bank's server issues a public key to the end user's browser and creates a temporary private key. These two keys are the only combination possible for that session. When the session is complete, the keys expire and the whole process starts over when a new end user makes a server session.

Router and Firewall
Requests must filter through a router and firewall before they are permitted to reach the server. A router, a piece of hardware, works in conjunction with the firewall, a piece of software, to block and direct traffic coming to the server. The configuration begins by disallowing ALL traffic and then opens holes only when necessary to process acceptable data requests, such as retrieving web pages or sending customer requests to the bank.

Using the above technologies, your Internet banking transactions are secure.

Symantec:
This site incorporates Symantec's Digital ID certificate which protects your transactions over the Internet. You can select the seal to learn more about the Symantec certificate.